Melcomec

Steadfast
Service

Systems
Maintained

Performance
Exact

Maintainance

We maintain high service standards based on Japanese practices, with strong focus on safety and quality. Our engineers and technicians are trained at our own facilities by senior experts certified by Mitsubishi Electric Corporation (MELCO), Japan.
Our complex in 6th of October City holds a wide range of essential and fast-moving spare parts, allowing us to respond quickly and effectively to unexpected equipment issues.

Site Evaluation & Assessment

  • Inspect condition of existing traction ropes and sheaves.
  • Determine wear level (e.g., rope grooves, rope elongation, groove profile matching).
  • Take measurements of ropes, sheaves, shaft layout, and equipment access.

Site Evaluation & Assessment

  • Inspect condition of existing traction ropes and sheaves.
  • Determine wear level (e.g., rope grooves, rope elongation, groove profile matching).
  • Take measurements of ropes, sheaves, shaft layout, and equipment access.

Planning & Coordination

  • Schedule work with building management and elevator operators.
  • Prepare risk assessments and job hazard analysis.
  • Coordinate manpower, tools, materials, and elevator shutdown periods.

Planning & Coordination

  • Schedule work with building management and elevator operators.
  • Prepare risk assessments and job hazard analysis.
  • Coordinate manpower, tools, materials, and elevator shutdown periods.

Material Procurement

  • Order correct type and size of:
    • Traction ropes (wire ropes as per design specifications).
    • Traction sheaves (matching the drive system's requirements).
  • Secure fasteners, rope terminations, bearings, and lubricants.

Pipe Replacement

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Safety Preparation

  • Set up warning signs, barriers, and fall protection systems.
  • Prepare rigging and lifting equipment for heavy sheave components.

Safety Preparation

  • Set up warning signs, barriers, and fall protection systems.
  • Prepare rigging and lifting equipment for heavy sheave components.

Removal Tasks

  • Safely remove old traction ropes.
  • Dismantle and remove defective sheaves from drive machine.

Removal Tasks

  • Safely remove old traction ropes.
  • Dismantle and remove defective sheaves from drive machine.

Installation of New Components

  • Install new traction sheave:
    • Align and secure properly to motor shaft.
    • Check for proper groove profile and dimensions.
  • Install new traction ropes:
    • Install new sheaves through as per rope routing design.
    • Attach ropes securely to car and counterweight.

Installation of New Components

  • Install new traction sheave:
    • Align and secure properly to motor shaft.
    • Check for proper groove profile and dimensions.
  • Install new traction ropes:
    • Install new sheaves through as per rope routing design.
    • Attach ropes securely to car and counterweight.

Balancing & Alignment

  • Align sheave to ensure concentric rotation and minimal vibration.
  • Balance rope tensions using rope tension meter.
  • Ensure rope-to-groove fit is within tolerance.

Balancing & Alignment

  • Align sheave to ensure concentric rotation and minimal vibration.
  • Balance rope tensions using rope tension meter.
  • Ensure rope-to-groove fit is within tolerance.

Testing & Commissioning

  • Run elevator in inspection mode to verify proper tracking.
  • Check for unusual noises, slipping, or rope riding.
  • Perform brake, load, and safety tests.

Testing & Commissioning

  • Run elevator in inspection mode to verify proper tracking.
  • Check for unusual noises, slipping, or rope riding.
  • Perform brake, load, and safety tests.

Documentation & Reporting

  • Record all new component specs for sheaves and ropes.
  • Update maintenance logs and provide report to client/building.
  • Making record for any project in which the ropes and sheaves were changed, as a reference for monitoring the technical condition and calculating the rates of change

Documentation & Reporting

  • Record all new component specs for sheaves and ropes.
  • Update maintenance logs and provide report to client/building.
  • Making record for any project in which the ropes and sheaves were changed, as a reference for monitoring the technical condition and calculating the rates of change

Rapid Response Time

We maintain an average response time of just 5 minutes to promptly address any issues and minimize downtime. choose a title

Preventative Maintenance

Our service team works proactively to keep your equipment functioning properly, reducing the frequency of callbacks through prompt issue resolution, regular maintenance, and timely part replacements.

Call back Service

Our call back service ensures that customers receive a follow-up response within approximately 45 minutes, confirming that their concerns are addressed and providing any further assistance needed. This timely communication helps maintain high service standards and customer satisfaction.

Safety Management
  • Site survey to confirm safety instruction and prepare comment list.
  • Staff must put the shown plate or Stands before starting the service work or the CBS on the elevator or escalators to
    secure the users from accidents.

Yellow marks must be painted on the movable parts and the dangerous area inside the machine room

Services Centers

Our service centers strategically cover all of Egypt, including key regions such as the Coastal Area, Matrouh, and Taba. This extensive network ensures timely and efficient maintenance, repair, and support services wherever our clients are located.
  • Head Office - CAIRO
  • Alexandria Branch
  • Maintenance Centers:
  • Cairo Orabi Center
  • Smart Village
  • Cairo Abbasia Center
  • Cairo 5th Complex
  • Alexandria
  • 6th of October
  • Sharm el Sheikh
  • Hurghada
  • Sahl Hasheesh
  • Luxor
  • Aswan
  • Taba
  • Al Galalah
  • New Admin. Capital
  • AlAlamin